Alphabiz - Citibank Korea Restores Services After Six-Hour System Outage

Photo courtesy of Yonhap News

[Alpha Biz= Paul Lee] SEOUL, Oct. 16 — Citibank Korea experienced a system failure on Wednesday morning that temporarily disrupted some banking services, including transfers and loans, but the issue was resolved after approximately six hours.


At 2:58 p.m., Citibank Korea issued a notice stating,

“Some banking transactions were interrupted due to a system error, but the issue has now been fully resolved, and all services are operating normally.”

The bank detected the system malfunction shortly after opening for business and worked throughout the day to restore operations.


A Citibank Korea spokesperson said,

“While some services were suspended due to the system outage, all transactions are now being processed normally.”


The spokesperson added,

“We sincerely apologize to our customers for the inconvenience caused and will make every effort to ensure faster and more stable financial services going forward.”

Alphabiz Reporter Paul Lee(hoondork1977@alphabiz.co.kr)