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[Alpha Biz=(Chicago) Reporter Paul Lee] Golfzon, South Korea's largest screen golf company, came up with a compensation plan last month for inconvenience to franchisees (including general stores) and service users due to service failures on its website and mobile app.
Golfzon will pay 3,000 won in mobile vouchers to ordinary members and 50,000 won in refundable mileage per system (40,000 won in general stores) to franchisees and general sellers, respectively.
Specifically, the Golfzon will compensate 40,000 won to 50,000 won in refundable mileage per hardware (system devices such as To-Vision NX, To-Vision, and Real) for owners of 5,800 stores nationwide (3,302 general stores and 2,528 Golfzon Park member stores as of October). Miles can be cashed in. It will be paid sequentially to the representative account of the management owner from the 6th when applying. When applying for withdrawal, the deposit shall be made within seven business days from the date of application.
If you suffer more damage than the package compensation plan, you can submit evidence to the Golfzon Customer Center from the 6th to the 19th. After reviewing the damage, the Golfzon will pay the difference if the compensation amount set is higher than the lump-sum compensation refund mileage.
Alphabiz Reporter Paul Lee(hoondork1977@alphabiz.co.kr)
